Privacy Policy

Last updated June 2026

This policy explains what isanna studio (operated by ISANNA TECNOLOGIA LTDA, CNPJ 66.060.335/0001-03) collects, why, and your choices. We keep it minimal.

What we collect

• The text you paste (e.g. your résumé and a job description) — used to generate your result and stored so you can re-open and refine it from your link or account.
• Your email — to deliver your result, let you sign in, and hold your credit balance.
• Usage + analytics — basic events (page views, runs, purchases) and, if enabled, Google Analytics, to understand and improve the service. The Meta Pixel is an ad-platform tool and loads only after you opt in to ad-conversion sharing (see below) — never by default.

How we use it

Your inputs are sent to our AI provider to generate your draft, and stored so you can re-open your result from your link or account and refine it with your credits. We do not sell your raw data (the text you paste or your raw email).

Advertising & conversion measurement

Ad-conversion sharing is off by default. We do not share anything with ad partners for advertising unless you opt in (turn it on) yourself — there is no default-on state to opt out of. Only if you have opted in, and when advertising is enabled, do we send a server-side purchase event to ad partners to measure ad performance. When you have opted in, that event includes a one-way hashed (irreversible) version of your email, the purchase value, and ad click identifiers — never the text you paste and never your raw email. The ad partners named below act as our sub-processors for this measurement only.

You are always in control. Everywhere — the EU, UK, Brazil, the US, and anywhere else — this sharing happens only after you opt in via the consent banner, and stays off until then. You can turn it back off at any time below:

Ad-conversion sharing. Ad-conversion sharing is off for this browser (the default). Turn it on only if you want to opt in. Turn on ad-conversion sharing

Processors we rely on

• Anthropic (Claude API) — generates your draft from your inputs.
• Supabase — database hosting (your inputs, results, credits).
• Resend — sends your result + sign-in emails.
• Paddle — our payments provider, processes payments as merchant of record; we never see your full card details.
• Meta, Google, and Reddit — ad-conversion measurement, as sub-processors when advertising is enabled and you have consented; they receive the hashed purchase event described above, not your inputs.

Retention & your rights

We keep your results so you can return to them. To access, export, or delete your data, email hello@isanna.ai and we will action it. We honor deletion requests under applicable law (incl. Brazil's LGPD and the GDPR/CCPA where relevant).

Cookies

We use a session cookie to keep you signed in and an attribution cookie to remember how you arrived. Google Analytics loads only if configured. The Meta Pixel and its ad-platform cookies (e.g. _fbp/_fbc) are off by default and load only after you opt in to ad-conversion sharing using the toggle above — turning it back off stops the pixel and suppresses the server-side conversion measurement described above.

Questions: hello@isanna.ai.